If you choose to use and or purchase a Biomatix product or place an order with us, we may ask you to provide us with certain personal information, such as your name, physical and electronic mail ("e-mail") addresses, phone number, domain name and other information that by itself, or in combination with other information, may be identifiable to you as a specific individual. We may also ask for financial information, such as account or credit card numbers, and demographic information, such as your zip code.
You may be able to request information on our sites regarding products and Services, including technical support and customer Service, by using online forms. We may ask that you provide certain contact information to allow us to fulfill your request and to send you information about Biomatix's products and Services.
Ordering online for a Biomatix product or service is secure and convenient. Our ordering process is protected by the Secure Sockets Layer ("SSL") protocol, which encrypts your information and confirms the identity of the Biomatix server before completing your transaction. Netscape Navigator 2.0 + (or better) and Internet Explorer 3.0+ (or better) support the SSL protocol. We recommend you use the latest browsers to ensure that you are protected by advances in security technology.
Although some of Biomatix's sites are not geared towards children, Biomatix nonetheless attempts to protect children. Biomatix must, however, rely on the information provided to us by visitors to our sites. As a result, it is impossible for us to guarantee with absolute certainty that the information collected and utilized by Biomatix is not derived from a child.
Biomatix will not sell, rent, trade, or disclose individual Customer information to any third parties or outside companies who will use the information to contact you or who will share the information with others without your permission. It may be necessary to disclose information in special cases when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating Biomatix's policies or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Biomatix, other Biomatix users, or anyone else that could be harmed by such activities. Biomatix may disclose or access account information when we believe in good faith that the law requires it or for administrative and other purposes that we deem necessary to maintain, service, and improve our products and Services.
The use of an individual's e-mail address is necessary to keep our Customers well informed of maintenance issues, escalated critical issues and problem resolutions that may arise with your Biomatix Service. We may also use e-mail addresses to provide our Customers with informative newsletters.
We like to keep our Customers informed via e-mail and other means. Sometimes Biomatix uses personal and demographic information to help us determine which Biomatix products and Services are most likely to be of interest to you or help diagnose problems with our servers or administration of our sites. We also use demographic information to gather general interest in our products, to help in the analysis of product usage, purchasing, and target markets.
Please note that Biomatix does provide information to outside companies (such as a credit card processing company) who perform certain functions on our behalf for billing purposes. We will not permit those companies to use the gathered information for other than the stated purpose.
If you would like to change or modify information you have previously provided to us, please contact us.
Some of the websites we host place small bits of text or "cookies" onto your computer's hard drive. Cookies enable us to deliver content specific to your interests and keep track of your password so you do not have to re-enter it each time you visit our web sites. After you accept a cookie, it is passed from your browser to our servers each time you request a page. This cookie consists of a unique token that anonymously identifies to the server so that you can more easily access the features of the Biomatix Service. Please note that you may configure your web browser to warn you before you accept a cookie.
Biomatix will not read or disclose e-mail content to others unless required by law or deemed necessary to operate our services.